Overview
At MarkOfLeather, we are committed to your satisfaction. Our return policies are designed to make your shopping experience seamless.
- Pakistan: You have 7 days from the date of purchase to return items.
- Worldwide: You have 30 days from the date of purchase to return items.
If the return period has expired, we unfortunately cannot offer you a refund or exchange.
Eligibility for Return
To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In the original packaging
Late or Missing Refunds If you haven’t received your refund yet:
- Check your bank account.
- Contact your credit card company—processing times may vary.
- Reach out to your bank, as they may require additional processing time.
If you’ve completed these steps and still have not received your refund, please contact us at [email address].
Sale Items
Only regular-priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. To initiate an exchange, please email us at Complain@markofleather.com and send your item to: G-35/5 Malir Ext Colony Karachi Pakistan.
Shipping returns
To return your product, you should mail your product to: G-35/5 Malir Ext Colony Karachi Pakistan.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at Complain@markofleather.com for questions related to refunds and returns.